BPO INDUSTRY

BUSINESS PROPOSAL ISLEWORTH GROUP AN ISO 9001/27001 CERTIFIED AND DUNS REGISTERED

About BPO INDUSTRY

ESTABLISHED AROUND 2000 WHEN GLOBAL OUTSOURCING STARTED
GLOBAL OUTSOURCING IN INDIA IS IN AREAS NAMELY:

  • FINANCE AND ACCOUNTING
  • INSURANCE
  • MEDICAL BILLING
  • TELE-MARKETING
  • TELECOM
  • TECHNICAL HELP DESK
  • TRAVEL
  • LEGAL AND HR

COUNTRIES LIKE US, UK, CANADA AUSTRALIA & OTHER EUROPEAN COUNTRIES ARE ACTIVE IN INDIA

WHY INDIA ?

FOR GLOBAL OUTSOURCING INDIA IS FOUND FAVOURABLE DESTINATION DUE TO:

  • FAVOURABLE TIME ZONE FOR US/UK/AUSTRALIA
  • SKILLED & LOW COST MANPOWER
  • BANDWIDTH NO MORE A CONSTRAINT
  • LARGE ENGLISH SPEAKING POPULATION
  • FRIENDLY & FLEXIBLE ENVIRONMENT

WHAT IS THE FUTURE ?

  • 2002-03 BPO was Rs.11,700 crores
  • 2003-04 It rose to Rs. 17,000 crores
  • 2004-05 It stood at 6.2 BILLION DOLLARS (Rs. 32,000 CRORES).
  • 2005-2006 : CLOSED AT 52 BILL $
  • IN YEAR 2012-13 IT IS EXPECTED TO CROSS 11O BILLION USD .

THIS IS ONLY 4% OF GLOBAL BPO SHARE

ISLEWORTH GROUPBACKGROUND

  • ISLEWORTH GROUP is a public limited company with ISO9001 CERTIFICATION which have a Six Sigma Certification. It has created a legacy of 50 years having diversified interests in environment protection; biotechnology, bioinformatics, ITES and IT software development. The group has over 25000 people employed and global presence .Presently the group is 1.3 BILLION $ dollar.
  • ISLEWORTH GROUP IT DIVISION was started in 2000 as part of diversification plans of the group to migrate into IT and ITES to fulfill the global need of IT projects. At the helm of affairs it has strong technical team from IIT / IIM background to develop and manage software's and create strong ITES support for large corporations worldwide.
  • ISLEWORTH GROUP develops software's based on Java, Oracle, J2ME, C++ and Embedded platform to fulfill any technical domain.

OUR EXPERTISE IN BPO

ISLE WORTH GROUP offers complete Turnkey Solutions Like

  • Setting up CALL CENTERS 10-100 SEATS
  • BPO NON VOICE UPTO 500 SEATS
  • Provide Businesses in Advance from US/UK/CANADA/AUSTRALIA/EUROPE
  • Assistance in MANPOWER SUPPORT
  • Give Continuous Training to ensure high level efficiency & achievement of Targets set by Clients
  • Offer OPERATION/MIS SUPPORT
  • CERTIFYING CENTERS IN SIX SIGMA & ISO 9001:2000 & 19011

ISLEWORTH GROUP ACTIVITIES

  • GLOBAL MANAGEMENT CONSULTANCY
  • COMPLETE ITES/BPO PROJECTS ON BOOM
  • COMPLETE HARDWARE FOR TELECOM
  • BIOTECHNOLOGY & BIO INFORMATICS
  • SIX SIGMA IMPLEMETATION & CERTIFN
  • TECH SUPPORT FOR FOREIGN CLIENTS
  • EDUCATION FOR POST GRADUATION
  • HEALTH CARE SERVICES
  • ENVIRONMENT PROTECTION & CONTROL/li>

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